Last updated: July 29, 2026
This Privacy Policy explains how Kilimanjaro Wildclimb Adventures collects and uses personal information when you visit our website, request a quote, book a tour, chat with our team, download a guide, or contact us.
1. Information We Collect
- Contact details such as name, email, phone number, country, and WhatsApp number.
- Travel details such as dates, package interests, accommodation preferences, group size, and budget.
- Booking details such as passport names, dietary needs, emergency contacts, medical notes, and flight details when required for the trip.
- Website data such as pages visited, device type, browser, referral source, and analytics events.
2. How We Use Information
We use traveler information to answer inquiries, prepare quotes, create itineraries, confirm bookings, arrange permits and accommodation, improve website performance, prevent fraud, meet legal duties, and provide customer support.
3. Sharing Information
We share only the information needed with trusted service providers such as lodges, park authorities, activity operators, transport partners, payment processors, email systems, and professional advisers. We do not sell personal information.
4. Data Protection and Retention
We use reasonable administrative, technical, and operational safeguards to protect traveler information. We keep data only as long as needed for booking operations, accounting, legal duties, dispute handling, safety records, and customer support.
5. Your Choices
You may request access, correction, restriction, deletion, or withdrawal from marketing by contacting us at booking@kilimanjarowildclimbadventures.com. Some records may be retained where required for tax, security, legal, or dispute reasons.
